FAQs – Amaris Mint®
Have questions about our supplements, shipping, or product information? Below you’ll find answers to the most common enquiries to help provide clarity and transparency.
🧪 Product & Ingredient Questions
What is BioBoost Balance + Protein?
A multifunctional protein blend combining Norwegian-sourced grass-fed whey protein concentrate with botanical extracts, vitamins, and functional nutrients designed to complement balanced nutrition.
Why does my BioBoost Vital Balance™ bottle say “InflamGuard”?
BioBoost InflamGuard has been renamed BioBoost Vital Balance™. The formulation has not changed; only the product name and branding have been updated.
During the packaging transition, your order may arrive in a bottle carrying our former product name, “InflamGuard”. It is the same supplement, not a substitute. Please follow the ingredients, directions for use and safety information printed on the bottle you receive.
Is BioBoost Vital Balance™ (formerly BioBoost InflamGuard) suitable for vegans?
Yes. BioBoost Vital Balance™ is suitable for vegans. The formulation has not changed; only the product name and branding have been updated.
What makes Amaris Mint® formulations different?
Amaris Mint® creates clinician-formulated Swedish Daily Nutrition™ designed to make everyday nutrition simpler and more consistent. Each formula has a clear role within a daily routine and uses carefully selected ingredients appropriate to that purpose, including protein, vitamins, minerals and botanicals where relevant. Our products are made in Sweden in an FSSC 22000-certified facility, with a focus on quality, traceability and formulation integrity.
Where is your whey protein sourced from?
BioBoost Balance+ Protein™ is made in Sweden with grass-fed whey protein concentrate.
Where are Amaris Mint products manufactured?
Amaris Mint® products are manufactured in Sweden in an FSSC 22000-certified facility operating under internationally recognised food-safety standards.
Do your products contain allergens?
Allergen information varies by product. BioBoost Balance+ Protein™ contains milk from whey protein and is not suitable for people with a milk allergy.
Please review the full ingredient list and allergen information provided on the relevant product page and product label before use.
Is BioBoost Balance+ Protein suitable for vegetarians or vegans?
No. BioBoost Balance+ Protein™ contains bovine collagen peptides, so it is not suitable for vegetarians or vegans. It also contains milk-derived whey protein, which is not suitable for vegans.
Does BioBoost Balance+ Protein™ contain gluten-containing ingredients?
BioBoost Balance+ Protein™ is formulated without gluten-containing ingredients. Please review the product label before use, particularly if you have coeliac disease or a medically diagnosed gluten-related condition.
How should I use BioBoost Balance + Protein?
Mix one serving with water, milk, or a plant-based alternative such as almond or coconut milk. It tastes great with water alone, and the liquid amount can be adjusted to suit your preferred taste and consistency. Consume as part of a balanced diet and healthy lifestyle.
Can I use Amaris Mint® products if I am taking medication?
If you are taking any medication or are under medical supervision, consult your doctor, pharmacist or another qualified healthcare professional before use. Some ingredients, including botanicals, may interact with medicines. Show them the product label and full ingredient list so they can assess whether the product is suitable for you.
Can I take Amaris Mint supplements or protein during pregnancy or while breastfeeding?
If you are pregnant, planning to become pregnant, or breastfeeding, we recommend consulting your healthcare professional before using any dietary supplement or protein product. Your healthcare provider can advise whether a product is appropriate for your individual circumstances.
How should I store your products?
Store in a cool, dry place away from direct sunlight. Reseal jars or bottles tightly after use to maintain freshness.
Do Amaris Mint® products contain unnecessary fillers or artificial preservatives?
Amaris Mint® products are formulated without unnecessary fillers or artificial preservatives. Each ingredient is selected for a clear purpose within the formula. Please review the full ingredient list on the relevant product page and product label.
Do you offer wholesale or retail partnerships?
Yes. Amaris Mint welcomes enquiries from retailers, clinics, distributors, and wellness professionals interested in stocking our products. Please contact our partnerships team at: partnerships@amarismint.com
with details about your business and market focus.
🚚 Shipping & Delivery
Why should I provide my mobile number when placing an order?
Providing a mobile number allows the delivery courier to send shipping updates and delivery notifications, including tracking information and estimated delivery times. It also enables the courier to contact you directly if there are any issues with the delivery. Your number will only be used for delivery-related communication.
How long will my order take to arrive?
Estimated delivery times following dispatch are:
- UK: 2–5 working days
- EU: 5–10 working days
- USA and Canada: 7–14 working days
- Other international destinations: 10–20 working days
Delivery times are estimates and are not guaranteed. International orders may take longer because of customs clearance, local delivery networks or public holidays.
Do you ship internationally?
Yes. We ship to the UK, EU, US, Canada, and selected global destinations. See our Shipping Policy for more info.
Do I have to pay customs or import fees?
If you are ordering outside the UK, customs charges may apply and are the responsibility of the customer.
Can I track my order?
Yes. You will receive a tracking link by email once your order ships.
Can I change my delivery address after placing an order?
Please contact info@amarismint.com as soon as possible using the email address associated with your order. Include your order number and the complete, corrected delivery address.
If your order has not been processed or dispatched, we will try to update the address, but changes cannot be guaranteed. Once an order has been dispatched, we are unable to change its delivery address.
🔁Returns & Refunds
Can I return an opened product?
For health protection and hygiene reasons, we cannot accept change-of-mind returns once a product has been opened or its seal has been broken.
Unopened products may be returned if they are unused and in their original sealed packaging, provided you contact us within 14 days of receiving your order.
This does not affect your statutory rights if a product is faulty, damaged or incorrect.
What if my order arrives damaged, faulty or incorrect?
If an item arrives damaged, faulty or incorrect, please do not use it. Email info@amarismint.com as soon as possible, preferably within 48 hours of delivery.
Include your order number, a description of the issue, and clear photographs of the product, delivery packaging and shipping label. Where visible, please also include the product’s batch code and best-before date. Please retain the product and packaging while we review your case.
We will investigate promptly and arrange a replacement, refund or other appropriate remedy in accordance with your statutory rights.
How long do I have to return an item?
Yes. You may request a return within 14 days of receiving your order.
For food-safety and hygiene reasons, products must be unused, unopened and in their original sealed packaging. We cannot accept change-of-mind returns for products that have been opened or had their safety seal broken.
After notifying us, you have a further 14 days to return the eligible item. These conditions do not affect your statutory rights if an item is faulty, damaged or incorrect.
Please see our Returns & Refunds Policy for full instructions and exclusions.
💳 Orders & Payments
What payment methods do you accept?
We accept major credit and debit cards, PayPal, Apple Pay, and Google Pay via secure checkout.
Do you offer Klarna or Clearpay?
Yes. We offer Klarna and Clearpay for eligible UK and EU customers (Afterpay in the US). These services allow you to split your purchase into interest-free instalments.
Please note:
• Approval is handled by the payment provider directly (not Amaris Mint®)
• Late or missed payments may result in fees
• Klarna and Clearpay require a minimum order value based on your region
Can I edit or cancel my order after placing it?
Contact us immediately at info@amarismint.com If your order hasn’t shipped yet, we’ll do our best to update or cancel it.