FAQs – Amaris Mint®
Have questions about our supplements, shipping, or product information? Below you’ll find answers to the most common enquiries to help provide clarity and transparency.
🧪 Product & Ingredient Questions
What is BioBoost Balance + Protein?
A multifunctional protein blend combining Norwegian-sourced grass-fed whey protein concentrate with botanical extracts, vitamins, and functional nutrients designed to complement balanced nutrition.
Is BioBoost Inflamguard vegan?
Yes, BioBoost Inflamguard is 100% vegan and free from animal-derived ingredients.
What makes Amaris Mint® formulations different?
Amaris Mint® formulations are developed using a physiology-first approach, combining high-quality protein, botanical extracts, and essential nutrients within carefully structured blends. Our products are manufactured in Sweden under recognised food safety systems, including GMP and HACCP, using ingredients selected for quality, traceability, and formulation integrity.
Where is your whey protein sourced from?
Our protein base uses Norwegian-sourced grass-fed whey protein concentrate selected for quality and traceable sourcing.
Where are Amaris Mint products manufactured?
Amaris Mint formulations are manufactured in Sweden under recognised food safety systems, including GMP and HACCP-certified production standards.
Do your products contain allergens?
Amaris Mint BioBoost Balance+ Protein contains milk (dairy-derived whey protein) and collagen and is not suitable for individuals with a milk allergy or for vegans. All BioBoost Balance + Protein flavours are formulated without gluten-containing ingredients. Products are manufactured in facilities operating under recognised food safety systems, including GMP and HACCP, where other ingredients may also be handled. Please review the full ingredient list and allergen information on the product label before use, particularly if you have food allergies or intolerances.
Is BioBoost Balance+ Protein suitable for vegetarians or vegans?
No. The product contains dairy-derived whey protein and bovine collagen peptides, so it is not suitable for vegans or vegetarians.
Are your protein blends gluten-free?
Yes. BioBoost Balance + Protein is formulated without gluten-containing ingredients. The protein source is Norwegian-sourced grass-fed whey protein concentrate.
How should I use BioBoost Balance + Protein?
Mix one serving with water, milk, or a plant-based alternative such as almond or coconut milk. It tastes great with water alone, and the liquid amount can be adjusted to suit your preferred taste and consistency. Consume as part of a balanced diet and healthy lifestyle.
Can I take Amaris Mint supplements or protein if I am on medication?
If you are currently taking prescription medication, we recommend consulting your healthcare professional before using any dietary supplement or functional nutrition product. Some botanical ingredients may interact with certain medications, and your healthcare provider can advise whether a supplement is appropriate for your individual circumstances.
Can I take Amaris Mint supplements or protein during pregnancy or while breastfeeding?
If you are pregnant, planning to become pregnant, or breastfeeding, we recommend consulting your healthcare professional before using any dietary supplement or protein product. Your healthcare provider can advise whether a product is appropriate for your individual circumstances.
How should I store your products?
Store in a cool, dry place away from direct sunlight. Reseal jars or bottles tightly after use to maintain freshness.
Do your supplements or protein blends contain artificial fillers or preservatives?
No. Our supplements and protein blends are formulated with carefully selected ingredients and do not contain added fillers, binders, or artificial preservatives.
Do you offer wholesale or retail partnerships?
Yes. Amaris Mint welcomes enquiries from retailers, clinics, distributors, and wellness professionals interested in stocking our products. Please contact our partnerships team at: partnerships@amarismint.com
with details about your business and market focus.
🚚 Shipping & Delivery
Why should I provide my mobile number when placing an order?
Providing a mobile number allows the delivery courier to send shipping updates and delivery notifications, including tracking information and estimated delivery times. It also enables the courier to contact you directly if there are any issues with the delivery. Your number will only be used for delivery-related communication.
How long will my order take to arrive?
• UK: 2–5 business days
• EU: 3–7 business days
• US & Canada: 5–9 business days
• Other International: 7–14 business days
Do you ship internationally?
Yes. We ship to the UK, EU, US, Canada, and selected global destinations. See our Shipping Policy for more info.
Do I have to pay customs or import fees?
If you are ordering outside the UK, customs charges may apply and are the responsibility of the customer.
Can I track my order?
Yes. You will receive a tracking link by email once your order ships.
Can I change my shipping address after my order is placed?
Yes, if your order has not yet been processed or dispatched, we may be able to update the shipping address.
Please contact our customer support team as soon as possible at: info@amarismint.com
Include your order number and the correct shipping address so we can assist you quickly. Once an order has been dispatched, we are unable to change the delivery address.
🔁Returns & Refunds
Can I return an opened product?
No. Due to health and safety regulations, we only accept returns on unopened products within 14 days of delivery.
What if my order arrives damaged or incorrect?
We’re here to help. Please email info@amarismint.com within 48 hours of delivery with your order number and a photo of the issue.
Once verified, we’ll arrange a replacement or refund where appropriate. Please note that Amaris Mint® is not responsible for issues arising from incorrect shipping addresses, packages marked as “delivered” by the carrier but not received, or damages incurred after delivery.
How long do I have to return an item?
Returns are accepted within 14 days of delivery for unopened items. For full policy details, visit our Returns & Refunds Policy.
💳 Orders & Payments
What payment methods do you accept?
We accept major credit and debit cards, PayPal, Apple Pay, and Google Pay via secure checkout.
Do you offer Klarna or Clearpay?
Yes. We offer Klarna and Clearpay for eligible UK and EU customers (Afterpay in the US). These services allow you to split your purchase into interest-free instalments.
Please note:
• Approval is handled by the payment provider directly (not Amaris Mint®)
• Late or missed payments may result in fees
• Klarna and Clearpay require a minimum order value based on your region
Can I edit or cancel my order after placing it?
Contact us immediately at info@amarismint.com If your order hasn’t shipped yet, we’ll do our best to update or cancel it.